Cattus applies the following standards to help people safely use notices, comments, island chat, friend letters, nicknames, island names and descriptions, and quest titles created by users.
Before creating this Content, users must review and agree to these standards in the app.
Prohibited Content and Conduct
- Creating, sharing, or soliciting child sexual abuse or exploitation (CSAE), or child sexual abuse material (CSAM); requesting sexual contact with a child or building a relationship for that purpose; or sexual extortion is prohibited. Posts or links that direct people to such material on external sites are also prohibited.
- Sexual exploitation, specific threats of harm, harassment, hate or discrimination, fraud or spam, exposing another person’s personal information, and impersonation are prohibited.
- Evading a report, block, or restriction by editing Content or using another account is prohibited.
These standards apply to public Content and user-to-user text communication, including friend letters. Images, files, or links to material that violate another person’s rights or safety are also prohibited under the same standards.
Reporting and Requests to Block Contact
Reports about problematic Content or users may be sent to nappaegonoljima@gmail.com. Include where the Content appeared, who posted it, when it happened, and relevant circumstances. Reports are reviewed by an operator; a report alone does not automatically result in action against the other user.
Do not attach illegal images or videos to email. Describe the location and circumstances of the relevant in-app text or link instead. You may also use the same address to request that direct contact from a particular user be blocked.
Actions After a Report
After reviewing a report, the operator may limit the visibility of problematic Content and, depending on the severity and repetition of the violation, issue a warning, restrict community features, or suspend an account. Suspected child sexual exploitation or specific threats of harm are prioritized. If urgent action is warranted, the Content may be made private and the related account temporarily suspended. Where necessary, the Team will act under applicable laws and procedures of the relevant authorities.
The reporter may receive a brief email about the outcome after processing. The reply will not include the specific action taken against another user or the original report.
If someone faces an immediate risk of physical harm, do not wait for the report to be processed. Contact the emergency service where you are. In the Republic of Korea, call 112.
Applying These Standards
Cattus has an operator review reported user-generated Content and conduct and take appropriate action. Automated technical measures alone are not used to determine that a violation occurred. Changes to these standards will be reflected on the latest public page available to users.
Policy References
- Google Play Child Safety Standards: https://support.google.com/googleplay/android-developer/answer/14747720?hl=en
- Google Play User-Generated Content policy: https://support.google.com/googleplay/android-developer/answer/9876937?hl=en
- Apple App Review Guideline 1.2: https://developer.apple.com/app-store/review/guidelines/#user-generated-content
These Standards take effect on September 27, 2026.